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News Article - September 16, 2009

PAPERLESS TICKETS AND BOARDING PASSES ARRIVE AT PHL  
by KYW's John Ostapkovich

  If you thought that being able to print your own airlines tickets was the ultimate in convenience, get ready for the next stage: paperless tickets. Continental Airlines has expanded its paperless ticket pilot program to Philadelphia. When a traveler books a flight, a two-dimensional tamper-proof bar code is transmitted to his or her cell phone or PDA as an attachment. At the airport security checkpoint, that bar code is scanned by security not only for ticket information, but to compare with your ID. Ann Davis of the Transportation Security Administration (above) says the old way won't disappear completely:

   "Certainly we would want to make paper available for some folks who don't have a cell phone or PDA that opens attachments -- not everyone does. And we're very pleased with how the program has been moving forward, and we're pleased that we're offering a customer service benefit, a security benefit, and an environmental benefit by reducing paper." The program has been in some other airports and a few other airlines going back two years.

Source - KYW



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