News Article - July 23 2006

US Airways Taking the Heat from Passengers
  July 23, 2006 - US Airways is getting an earful from some passengers who spent hours waiting at Philadelphia International Airport. Action News caught up with the passengers, who came in late Saturday night from Charlotte. The weather delayed their arrival by an hour. But frustrations mounted after they had to wait hours more... just to FIND their luggage. Among the complaints, some passengers said US Airways pointed them to the wrong carousel for their luggage. Action News made calls to US Airways for a response, but we got busy signals.

Source - 6ABC