US Airways asks local passengers to arrive early
US Airways Group Inc. was warning of more delays at Philadelphia International Airport and two others Monday as the airline continued its switch to a new reservations system.
Over the weekend, the airline -- the product of a 2005 merger between the former US Airways and America West Airlines -- integrated the reservations systems of the two carriers.
US Airways said technical glitches at check-in kiosks were delaying passengers from boarding flights in Boston, Charlotte, N.C., and Philadelphia. There were also reports of problems in Las Vegas.
Monday was the second day of delays.
US Airways, based in Tempe, Ariz., requested that passengers who must see an agent arrive two hours before their scheduled departure time.
The airline (NYSE:LCC) also said customers should use curbside services to check in. Or, they can check in via the Internet at www.usairways.com. The airline said it will waive ticketing and change fees in Boston, Charlotte and Philadelphia.
A US Airways spokeswoman said she could not provide a time frame on when the kiosks will be fully operational.
Source - Business Journal